Privacy Policy

Thank you for visiting and using the services provided by NEWMAN Bariatric (JSC Vivamedicus). This privacy policy explains what kind of information, for what purpose, why and where is collected and used about You when You visit our website or use the services provided by NEWMAN Bariatric (JSC Vivamedicus). Our data protection is important, and we are committed to respecting and protecting the privacy of each data subject.

INTRODUCTION

Personal data controller – NEWMAN Bariatric (JSC Vivamedicus), hereinafter – Company, company code 304411429, business address: S. Žukausko str. 2B-60, LT-50118 Kaunas, Lithuania, e-mail: email address info@newmanbariatric.eu, tel. No. +370 612 04006, processing personal data of data subjects in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Union (hereinafter – the Regulation), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the processing of personal data security and implement appropriate technical and organizational measures to protect personal data against unauthorized destruction and / or accidental alteration, distribution, disclosure or any other unlawful use.

Our Client is an integral part of the Company. Your needs, observations, opinion are important to us so that we can improve and professionally meet your expectations. Respecting the rights of our Customers and other data subjects to their private information, we process their personal data legally and fairly.

We collect only those Customer data that are necessary for the provision of the Company’s services, activities and / or visits, use, browsing of the Company’s website (hereinafter – the Website). We ensure that the collected and processed Customer data will be secure and will be used only for a specific purpose.

  • By providing us with your personal information, you agree to the terms of this Privacy Policy, understand its provisions and agree to abide by it.
  • The purpose of the Privacy Policy is to inform about the protection of the Customer’s privacy provided by the Company, to explain how the Company protects the Customers ‘personal data and to help the Customers understand how the Customers’ personal data is processed and their rights.

DEFINITIONS

We present the terms we use in our privacy policy. When writing “we”, “our”, “newmanbariatric.eu”, “website”, we mean NEWMAN Bariatric (JSC Vivamedicus), hereinafter – Company, company code 304411429, business address: S. Žukausko str. 2B-60, Kaunas, Lithuania, e-mail email address info@newmanbariatric.eu, tel. No. +370 612 04006.

When writing “You”, “Your”, “You”, “Client”, “Patient”, “User” or “Visitor”, we mean an unregistered user of our website when registering with NEWMAN Bariatric (JSC Vivamedicus) service (s), or a visitor to our website who does not necessarily register for the NEWMAN Bariatric (JSC Vivamedicus) service (s).

  • Personal data – any information relating to a natural person – a data subject whose identity is known or can be established directly or indirectly by means of the relevant data.
  • Customer – any natural person, data subject who orders, purchases, uses, has used or has expressed a wish to use the Company’s services, visits the Company’s website or is otherwise connected with the services provided by the Company.
  • Personalized data – information that is no longer related to a natural person, as all elements that allow the identification of a person have been removed from the personal data set.
  • Services – any products, goods and / or services offered by the Company, both electronically and non-electronically.
  • Data subject – any natural person, data subject who orders, buys, uses, has used or has expressed a wish to use the Company’s services, visits the Company’s website or is in any other way related to the services provided by the Company.
  • Provision of data – disclosure of personal data through transmission or other ways of making it available (except for publication in the media).
  • Data processing – any operation performed on personal data: collection, recording, accumulation, storage, classification, grouping, aggregation, modification (supplementation or correction), provision, publication, use, logical and / or arithmetic operations, retrieval, dissemination, destruction or other action or set of actions.
  • Automatic data processing – data processing operations performed in whole or in part by automatic means.
  • Special personal data – data related to a person’s racial or ethnic origin, political, religious, philosophical or other beliefs, trade union membership, health, sexual life, as well as information about a person’s criminal record.
  • Consent – a voluntary statement of the data subject’s intention to process his or her personal data for a purpose known to him or her. Consent to the processing of sensitive personal data must be expressed in a clear, written, equivalent or other form that clearly demonstrates the will of the data subject.
  • Direct marketing – activities aimed at offering goods and services to individuals and / or seeking their opinion on the goods or services offered by post, telephone or other means.
  • Data processor – a legal or natural person (who is not an employee of the data controller) authorized by the data controller to process personal data. The data controller and / or the procedure for its appointment may be established by laws or other legal acts.
  • Data controller – a legal or natural person who, alone or together with others, determines the purposes and means of the processing of personal data. If the purposes of data processing are determined by laws or other legal acts, the data controller and / or the procedure for its appointment may be established in those laws or other legal acts.
  • Third party / party – a legal or natural person, except the data subject, the controller, the processor and persons who are directly authorized by the controller or processor to process the data.

PROCESSING OF PERSONAL DATA

Processing of Personal Data means any operation performed on Personal Data (including the collection, recording, storage, editing, modification, granting of access, submission of requests, transmission, archiving, etc.).

The Company processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Union (hereinafter – the Regulation), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the processing of personal data.

The scope of personal data processed depends on the Company’s services ordered, purchased or used and the information provided by the person as a visitor to the Company’s website when ordering, purchasing and / or using the Company’s services, visiting or registering on the Company’s website.

SOURCES OF PERSONAL DATA

Personal data is provided by the Customer by contacting the Company, registering for services using the Company’s services, participating in the loyalty program, surveys or research, leaving comments, asking questions, subscribing to newsletters and / or using the Company’s services, requesting a consultation from the Company.

Personal data is obtained by the Customer visiting the Company’s website: www.newmanbariatric.eu The Company uses cookies on the website. Cookies are files that store information on the Client’s computer’s hard drive or search engine. That is how the Company may determine that the Customer has visited the Company’s website earlier. The Company uses cookies to ensure the most convenient viewing of the website for the Customer

Personal data is obtained on the basis of the Customer’s consent. In cases where the Customer has expressed a wish to receive information or express an opinion on specific services, personal data may be processed to ensure the provision of the information required by the Customer. For the purposes of customer surveys, market research and statistical data collection, games and promotions for the Clients, with the Client’s consent or in the legitimate interest of improving the quality of the Company’s services, the Clients’ experience as service recipients and developing new products and services. The Customer has the right to revoke the consent given to the Company at any time. The consent shall be valid until it is fulfilled or, as the case may be, revoked, whichever is the earlier. Withdrawal of consent shall not affect the lawfulness of the processing, which is based on the relevant consent given before the withdrawal.

PURPOSES OF THE PROCESSING OF PERSONAL DATA

By providing personal data to the Company, the Customer agrees that the Company will use the collected data in fulfilling its obligations to the Customer and providing the services that the Customer expects. The Client’s personal data is required for the Company for the following purposes:

  • For maintaining relations with Clients and establishing and administering access to the Company’s services.
  • Conclusion and execution of Service Agreements with the Client, updating of data about the Client, when it is necessary for the performance of the Agreement or in order to take action at the Client’s request before concluding the Agreement or fulfilling a legal obligation.
  • Protection of the rights, interests and privacy of the Customer, the Company and third parties.
  • Statement, enforcement or defense of legal requirements (to a court, bailiffs or other institutions to which we must transfer in accordance with the legal acts of the Republic of Lithuania).

For direct marketing, loyalty program, promotional purposes, discounts, loyalty card administration, providing offers, news, information, services, or sending a newsletter that the Customer requests from the Company or that the Company believes may be of interest to the Customer.

For the purpose of customer solvency assessment and indebtedness management.

For the purpose of staff selection (personal data of candidates are collected). The personal data of candidates who have sent their CVs directly to the Company by e-mail or through job advertisement portals (e-mail address, name, telephone number, all information provided in the CV, motivation letter and the position they are applying for) are processed by the Company, in order to select a candidate for the job application. The company keeps the personal data of the candidates for as long as the selection for a specific job continues. Data is only kept longer if the candidate’s consent is obtained. The company does not collect or process special personal data of candidates.

For other purposes for which the Company has the right to process the Customer’s personal data when the Customer has given his consent, when the data needs to be processed due to the Company’s legitimate interest or when the Company is obliged to process the data by relevant legal acts.

WE COLLECT PERSONAL DATA

Information you provide voluntarily: when you register for a visit to our website directly or using third-party services (Facebook, Google, etc.), send us an e-mail, contact us through third-party applications (Facebook, Instagram, etc.), consult in writing, orally or by other means with our staff regarding the services provided and / or subscribe to the newsletter service, use the comments feature on the website, contact us in any other way and voluntarily provide information about yourself. This may include your name, personal health information, physical address, email address, phone number, gender, age, and other demographic information.

Information we receive when you use our services: when registering with a doctor in the online registration form, you provide your name, telephone number, e-mail address, a brief description of your health condition.

Information we collect automatically: When you use our services while browsing our website, we collect information about the pages you visit on the website and other browsing, activity history and statistics. This may include your IP address, device operating system, browser ID, browsing activity, and other information related to your activity on the Website or other services we provide. We collect some information from log files, as well as with the help of cookies and other tracking technologies. Cookies: We and our partners use a variety of technologies to collect information about website usage statistics and browsing activities, such as cookies and / or similar technologies such as pixel codes or website indicators for website trend analysis, page administration, depersonalized demographic statistics about website visitors, so we cannot identify a specific person. Each visitor can control and refuse as well as their browser accepts or does not accept any cookie in their web browser. We use our cookies on our website together with third-party cookies to ensure the full functionality of the website and for marketing purposes to show you specialized offers on other platforms (Google, Facebook, Instagram).

PROVISION OF PERSONAL DATA TO THIRD PARTIES

The Company undertakes to observe the obligation of confidentiality with regard to the personal data of the Clients. Personal data may be disclosed to third parties only if this is necessary for the conclusion and performance of the contract for the benefit of the data subject or for other legitimate reasons.

The Company may enter into or have entered into agreements with the following processors for the processing of the specified personal documents: data centers, cloud, website administration and related services companies, advertising / marketing companies, software developers, providers, maintainers and developers, information technology infrastructure service companies, communication service companies, consultancy companies, internet browsing or internet analysis and service companies.

The Company may provide personal data to its data processors who provide services to the Company and process personal data on behalf of the Company. Data processors have the right to process personal data only in accordance with the Company’s instructions and only to the extent necessary to properly perform the obligations set forth in the contract. The relationship between the Company and a particular data processor is regulated by mutual agreements and legal acts of the Republic of Lithuania, which oblige to comply with the General Data Protection Regulation, the laws, this Privacy Policy and other related legal acts. which sufficiently ensure that the appropriate technical and organizational measures are implemented in such a way that the processing complies with the requirements of the Regulation and that the rights of the data subject are protected.

The Company may also provide Customer data at the request of a court or government agency, to the extent necessary to properly comply with applicable laws and regulations of government agencies.

The company may need to exchange personal data when there is a specific intended purpose. The company may need to provide personal data to the following recipients of personal data: business partners, data processors (subcontractors).

TERM OF STORAGE OF PERSONAL DATA

Personal data collected by the Company is stored in Outpatient Cards (printable documents) and / or in the Company’s information systems by e-mail. format. Personal data shall be processed no longer than is necessary to achieve the purposes of data processing or not longer than required by the data subjects and (or) provided by the legal acts of the Republic of Lithuania.

Although the customer may terminate the contract and refuse the Company’s services, the Company must continue to protect the customer’s personal data due to possible future claims or legal claims until the data retention period expires.

RIGHTS OF THE CUSTOMER AS A DATA SUBJECT

The customer, as a data subject, has the right to:

  • Get acquainted with the processed personal data. Contact the Company with a request to provide information on whether the Company processes its personal data.
  • Apply to the Company to correct his / her personal data and / or suspend the processing of such personal data, except for storage – in case the data is found to be incorrect, incomplete or inaccurate.
  • Apply to the Company with a request to delete his / her personal data, which is processed only with his / her consent, if the Customer revokes the respective consent. This right shall not apply if the personal data requested to be deleted are also processed on another legal basis, such as processing necessary for the performance of the contract or the performance of an obligation under the applicable law.
  • Restrict the processing of his personal data in accordance with applicable law, such as the period during which the Company will assess whether the Customer has the right to request the deletion of his personal data.
  • Receive personal data provided by him, which is processed on the basis of his consent or performance of the contract, in writing or in a commonly used electronic form, and, if possible, transfer such data to another service provider (data portability).
  • Disagree on the processing of his personal data if the processing of personal data is based on a legitimate interest, including profiling for direct marketing purposes (eg receipt of marketing offers or participation in surveys).
  • At any time, withdraw your consent to the processing of personal data for direct marketing purposes.
  • Disagree that it should be subject to a fully automated decision, including profiling, if such decision-making has legal implications or similar significant effects on the Customer. This right does not apply if such decision-making is necessary for the purposes of concluding or executing the contract with the Client, is permitted by applicable law or the Client has given explicit consent to do so.
  • To apply to the State Data Protection Inspectorate if the issue with the Company cannot be resolved.
  • The Client, regarding the exercise of his rights, may apply to the Company by submitting a written request in person, by post, through a representative at the address: JSC Vivamedicus, business address: S. Žukausko str. 2B-60, Kaunas, Lithuania, as well as by submitting a written request in person by e-mail. e-mail: info@newmanbariatric.eu, orally – by phone +370 612 04006.

The Company processes customer requests for data subject’s rights free of charge. Upon receipt of a person’s request to provide what data the Company has collected about him / her, the response shall be provided within 30 calendar days from the date of the submitted request. The applicant must provide proof of the identity of the applicant. The examination of the application may be refused or an appropriate fee may be charged if the application is manifestly unfounded or excessive, as well as in other cases specified in regulatory enactments.

CUSTOMER RESPONSIBILITY

Inform the Company about changes in the information and data provided. It is important for the company to have correct and valid Customer information;

Provide the necessary information to enable the Company to identify the Customer at the Customer’s request and to ensure that it is in real communication with or cooperation with a particular Customer (provide an identity document or legal or electronic means of identification). This is necessary for the protection of the data of the Customer and other persons so that the disclosed information about the Customer is provided only to the Customer, without violating the rights of other persons.

This Privacy Policy is an integral part of the Services provided by the Company. The Company reserves the right to unilaterally change this Privacy Policy at any time during the development and improvement of the Company’s operations. When changing the Company’s privacy policy, Customers are informed with the latest version of the Privacy Policy and relevant information on this website.

Agne, Ireland

Surgery
Gastric Bypass
Reviewed:
03 January 2018

The nursing team was very professional and compassionate and they made me feel like I am at home

As I struggled with losing weight for many years I have finally made a decision to go for a Gastric Bypass surgery. After a long research about the hospitals and surgeons available in Lithuania, I’ve chosen with great confidence Antanas Mickevičius and have never regretted my decision. Surgery went smoothly without any complications. Professor Antanas Mickevicius was very caring and informative. Aftercare was excellent. The nursing team was very professional and compassionate and they made me feel like I am at home. I will be forever grateful to Antanas Mickevičius and his amazing team for their excellent professionalism.

If the clinic was a hotel I would have given it a 5 star mark and beyond. It’s really Hi Tech and immaculately clean. The staff is very welcoming and assisted me in every step of the way pre op and after. The lady at the reception was even walking with me to every door where pre op tests had to be done. My post surgery room was en-suite with modern facilities and even brand new slippers and robe were supplied on my day of arrival. All the staff starting from reception to pre and post op care were simply amazing!

Vita, Iceland

Surgery
Gastric Bypass
Reviewed:
08 January 2018

The surgery was a success and post-surgery treatment was superb

I had been overweight for many years. I finally made a decision to undergo a stomach surgery to lose weight. After doing some research online I chose prof. Antanas Mickevičius and I honestly could not be happier. The surgery was a success and post-surgery treatment was superb. I’ll forever thank the professor and his brilliant team for their outstanding, sincere and very professional work. I underwent the surgery mid-December 2017 and just three weeks later I’ve already lost 8 kg. I feel great!

Neringa, UK

Surgery
Gastric Bypass
Reviewed:
20 February 2018

My eating has significantly decreased and therefore, i lost much weight

I would like to thank you for the perfect Gastric bypass surgery. All my stomach problems have disappeared, blood pressure has dropped, the amount of sugar in blood has become normal. I do not use any medications. After the surgery the amount of food I eat has significantly decreased and therefore, I lost much weight. I feel fantastic now. Thank you-you, professor.

Regina, UK

Surgery
Gastric Sleeve
Reviewed:
09 May 2018

Excellent hospital and first class service from beginning to end

I never thought I would go through bariatric surgery. All my life I’ve been on diets, pills etc. On May 2017 I had my laparoscopic sleeve resection on my stomach. Thank You Prof. Antanas Mickevicius for your hard work, listening and answering to my medical concerns fully. I was treated with respect and it was the knowledge and trust Prof. Mickevicius inspired that made me feel secure and in the best hands. I would highly recommend Prof Mickevicius and his medical team!

Excellent hospital and first class service from beginning to end. The facilities are very nice, modern and clean, meeting all the high standards.
The staff goes above and beyond to make your stay comfortable.

Scott, UK

Surgery
Gastric Sleeve
Reviewed:
09 May 2018

The nurses are just brilliant very attentive, friendly and are the push of a button away

Gastric Sleeve surgery: I chose prof Antanas Mickevicius after doing some research about having it done it the UK but the costs were very high and it would have meant taking finance out so started looking elsewhere. Having come across the Newman Bariatric website I started to do a lot of research around the surgeon and was pleased and reassured to find he also works in the UK for the NHS. I also verified his credentials on the General Medical Councils website with a positive return. I am now almost a week post op and the process has been very smooth and well organised. I am in excellent health and recovering really well (back at work after today after 6 days). Antanas Mickevicius is a very nice chap, personable, very knowledgeable and seems to have a done a cracking job with my sleeve.

The clinic used was just superb and I have absolutely no complaints at all. The team organised for my transfer from the airport to the hospital where a lady met me and took me around all the departments for my preoperative tests, blood tests, ECG, endoscopy, and endocrinology appointment. I was checked in my hotel 2.5 hours later. On the day a taxi took me to the hospital and again very smooth process. The day following I had a really good chat with the dietician who gave me all the instructions I needed going forward. The nurses are just brilliant very attentive and friendly and are the push of a button away. If only the NHS could operate like this! I would thoroughly recommend using Newman Bariatric and I know I made the right choice.

Sona, Germany

Surgery
Gastric Bypass
Reviewed:
22 July 2018

Excellent service from the beginning to the end

My experience in the clinic has been great. Professor Antanas Mickevičius is a very good doctor. The staff took very good care of me. The organizational process was perfect from A-Z. Particularly noteworthy is Viktoria. She just cares about everything. The operation went very well and bus now I have already lost 20 kg.

I am very satisfied with this result so far. Excellent service from the beginning to the end. This clinic and Professor Antanas Mickevicius are highly recommended. Many thanks for everything. Best regards.

Justina, UK

Surgery
Gastric Bypass
Reviewed:
16 August 2018

Surgery went smoothly and aftercare was absolutely brilliant

I was struggling to lose weight all my life and made a decision to have a weight loss surgery.

I was looking for a clinic in the UK, but since the price was quite high I’ve decided to shop around abroad and came across Newman Bariatric in Lithuania. On 2nd if August I had a Gastric Bypass surgery done by Prof. Antanas Mickevičius.

I made an online enquiry and coordinator got in touch with me. Coordinator was amazing from the very first contact and answered all my questions and concerns.

Prof. Antanas Mickevičius was very friendly, observant, and understanding. Surgery went smoothly and aftercare was absolutely brilliant. He did an amazing job and I’m really thankful. Prof. Antanas Mickevičius and staff have the best customer service I have ever experienced!

I highly recommend Newman Bariatric to anyone seeking a first-class surgeon for weight loss surgery.

Juan, Spain

Surgery
Gastric Bypass
Reviewed:
23 August 2018

The very attentive doctor explained what he was going to do and answered all our questions

Everything went well – from the reception at Kaunas airport, the next day all preoperative exams were well organized, as was the stay at the clinic. A friendly young woman welcomed us and accompanied us in the clinic from one appointment to another. The very attentive doctor explained what he was going to do and answered all our questions. Before the surgery we also had the visit of an anesthetist, asking questions about allergies etc. After the operation, we visited a nutritionist doctor who explained everything extensively and gave us a brochure on dieting after surgery. The nurses were also very attentive.

Justin, UK

Surgery
Gastric Bypass
Reviewed:
15 November 2018

A highly qualified physician / surgeon who clearly cares about his patients

Very professional and efficient. All administrative issues were taken into account and post operative care was provided by a comprehensive, compassionate and caring medical team. Surgery was performed by Professor Antanas Mickevičius, a highly qualified physician / surgeon who clearly cares about his patients. In short, couldn’t have asked for better service and surprisingly cost effective when compared to vendors in Asia and others in Europe. Excellent result for my gastric sleeve and again, couldn’t be happier with the results.

A.R., UK

Surgery
Gastric Bypass
Reviewed:
23 January 2019

Your health is their main priority and I felt that from the get-go

I went to this clinic for bariatric surgery didn’t know what they would find as I had a band removed (fitted and removed in UK) I picked this clinic after researching the surgeon Mr Mickevicius who also works in the UK and was registered with GMC. Pre-surgery I had unlimited contact with manager who answered my million questions and booked me taxis and hotel. I had a face time session with the surgeon and we discussed my options and thought process behind why and what I wanted. When I went to clinic I had no idea what to expect and I did think “why am I doing this” but after visiting the clinic was at ease. I met my manager who was superb and talked me through what was happening I had blood taken weight taken an ECG and an endoscopy. After that to a bedroom in the clinic where I met the surgeon and we went through my surgery choices. My anaesthetist came in lovely young lady talked me through what she was going to do and put me at ease before she knocked me out for my op. I then went through for my surgery and woke up back in my room. I had plenty of checks from the nursing staff who are extremely caring.

The surgeon came to say all went well and I got the surgery of my choice. I stayed two nights in the hospital and Mr Mickevicius would check in on me and also call up the staff to ensure my recovery. After I was checked up I was released and went to my hotel but decided to go a little walk. I felt tired but I was in no pain, in fact, less pain than when I had my band in the UK. I received texts from my manager checking up on me to ensure I wasn’t overdoing it and that I was ok. I had surgery on monday flew back the Saturday and still in contact with the team. The whole process was easily understood there were lots of discussions it was not just a transaction. The cost of this surgery is half price of the UK this was not my main driver for going abroad. When I had my band fitted in the UK and it failed the NHS bounced me around not wanting to touch anything as it was done privately albeit an NHS surgeon it was bonkers.

Without hesitation, I would recommend this clinic surgeon and team. The clinic is immaculate the team professional and the service exceptional. Your health is their main priority and I felt that from the get-go. I am 5 weeks post op down 25lbs 2 dress sizes off 2 high bp meds and wounds all healed. I still contact my nutritionist with questions which he responds to quickly. A big thank you to the team.

Joana, Ireland

Surgery
Gastric Bypass
Reviewed:
04 February 2019

It was the best decision I’ve ever made for myself

First of all I would like to say a big Thank You to Dr. Professor Antanas Mickevicius and his amazing team! I highly recommend this private clinic in Kaunas and Dr. Professor A. Mickevicius and all of his professional team for anyone who is looking for a gastric bariatric surgery done. It was the best decision I’ve ever made for myself, it’s like a dream come true and life changing thing in a good way! I feel amazing after all, my health is improving, and I started to get so many compliments from the people around me. It’s been 4 months since I have undergone the gastric bypass surgery and so far I have lost 25 kg from the very start of this journey.

I had obesity problems since I was 19 years old, I have tried many different weight loss pills, diets, personal meal plans, but after losing a little bit of weight, I was never successful to keep it off. I was nearly 40 years old when I decided to go for gastric bypass surgery. After some researches I decided to contact Dr. A. Mickevicius, because he is extremely professional, friendly and understanding, also the surgery package cost only 5000€, including some pre-op tests, consultation with professor A.Mickevicius, surgery by itself, aftercare and few days stay in a comfortable, very clean private room, consultation with dietitian and follow up.

All I had to do, was to get travel tickets to Lithuania, Kaunas and to find a hotel where to stay for a few days after the surgery. All this time, my surgery coordinator was very helpful and she guided me through and still is, she sent to me lots of information about the surgery, also she organised the first consultation with Dr. A. Mickevicius through Skype which I thought was very handy, time and money saving consultation, because I live in Ireland.

The clinic is modern and very clean. Only the best experience I had, and if any other people are having the same overweight problem which I had and want to make a life-changing – saving decision, I would highly recommend Dr. Professor Antanas Mickevicius and his amazing team.

Danny, Ireland

Surgery
Gastric Bypass
Reviewed:
30 January 2020

Staff are working very well and I am very happy with the service

Excellent service from start to finish. Staff are working very well and I am very happy with the service.

Joanne, UK

Surgery
Gastric Sleeve
Reviewed:
02 August 2020

I feel like a new person

I travelled from England to Lithuania February 2019 for my gastric sleeve, I was a nervous wreck as expected, I was met at the airport by a very friendly driver from the hospital who drove me to my hotel. My manager was amazing she was available on her mobile phone for any concerns from me booking my procedure to coming home, her customer care skills are excellent and was by my side through my hospital stay, and still available now 17 months down the line if needed regarding any post-op problems. Surgeon Antanas Mickevičius and his nursing team were excellent, caring, and gave 100 per cent patient care 24 hours a day, I can’t thank them enough, surgeon was available at any time during my stay and even came to see me in the middle of the night post-op. The hospital was amazing, very clean, nursing care was tremendous I was treated like a queen. From pre-op to discharge, I couldn’t fault a thing. The only regret I have I didn’t do it years ago. I weighed 21 stone went I entered Lithuania and now I weigh 12 stone 7, I feel like a new person, my confidence is great, and thank you so much Dr. Antanas Mickevičius and all the people involve.

Peter Smith, UK

Surgery
Gastric Bypass
Reviewed:
29 August 2020

I was out of bed the next day and recovery so far has been swift

I travelled from the UK to have revision surgery from a Gastric Plication to a Gastric Bypass. I had contacted several clinics and despite mentioning revision surgery on the websites, none of them seemed keen when I asked for further details.

I received a very fast response from coordinator who helped me throughout the process. The week I was due to fly to Lithuania, the UK got added to the list of countries which required visitors to undergo 14 days isolation due to COVID-19 levels. Coordinator helped to make sure that I had somewhere to isolate and that the surgery still went ahead. She filled out all of the government forms due to isolation and arranged all of the transport required.

Prof Antanas Mickevičius is a highly skilled surgeon. He explained the different options for the revision surgery beforehand and gave me a choice if he found issues from the previous operation. I was out of bed the next day and recovery so far has been swift.

MC, UK

Surgery
Gastric Plication
Reviewed:
02 October 2020

Great service

From the time I arrived since I left everything was planned.
Highly recommended.

Agne, UK

Surgery
Revisional Surgery
Reviewed:
03 April 2021

I am really happy my choice for this…

I am really happy my choice for this clinic, its amaizing stuff service making more easy and comfortable yout trip all the time. Big thanks for Viktorija, Paule, Professor Mickevicius and amaizing stuff in hospital… Its more then amaizing all so friendly and carefull. Its really help for people if you come from another City or Country its perfect servis from taxi, hotel if you need, escort till operation they not leave you for 1 min Viktorija or Paule will be with you all the time. Less stress, and all questions will be answered… Recommended 100% GOOD LUCK!!!

Emily, Ireland

Surgery
Gastric Plication
Reviewed:
05 July 2021

Thank you for everything

From the start, my surgery coordinator Paule helped me with any concerns I had. I was anxious as I had never been to Lithuania but Paule was understanding every step of the way. She organised all of my appointments too which made the experience less stressful. When I got to the clinic, the doctors and nurses were helpful and lovely. My bariatric surgeon Antanas Mickevicius explained everything to me and took the time to sit down and check in on me until i was discharged. I felt and still feel confident in my decision. The surgery went great and I feel good post op! I really recommend Newman Bariatric Clinic.

Carly Pook, UK

Surgery
Gastric Sleeve
Reviewed:
29 July 2021

Excellent care

Excellent service. Pre booking all my questions were answered promptly by one of the coordinators. After confirming surgery and paying Paule the coordinator promptly handled everything. Every detail was taken care of. Transport was waiting on arrival at kaunas Airport. The hotel apartment provided was only 5 mins from the hospital. It was excellent with modern facilities and a garden terrace. The hospital its self was brilliant, extremely clean, modern and welcoming. Everything was explained every step of the way, Paule the Coordinator was there to guide us through the pre op process. Both the consultant and anesthesiologist were friendly and explained everything brilliantly. The nursing care was superb, above and beyond, there were excellent staffing levels which allowed them to deliver a superior level of care. I would highly recommend Newman clinic to anyone considering surgery.

Maureen, Ireland

Surgery
Gastric Sleeve
Reviewed:
31 August 2021

From the moment I first contacted Newman Bariatric I received professional and prompt responses

From the moment I first contacted Newman Bariatric I received professional and prompt responses. The coordinator Paule was always ready to answer any question and she also made all the arrangements while keeping me in the loop all the time. On arrival in Kaunas I was met and brought to the apartment after a little hiccup with the rooms I would have no other complaint (for some not having a walk in shower may be a problem). Paule checked in with me everyday untill the day of the pre -op and surgery where she met me at the clinic.

Stephanie, UK

Surgery
Gastric Bypass
Reviewed:
03 September 2021

I’m hoping to return to Lithuania next year for a tummy tuck/arm lift and would honestly recommend Newman Bariatric to everyone

I had a gastric bypass on July 7th 2021 and have already lost 4 stone. The care I recieved from Paule, the surgeon and all staff involved was fantastic and the language barrier was never an issue (infact, the majority spoke v v good English!).

I had extensive tests done before surgery including many blood tests, an ecg and an endoscopy (you’re sedated so don’t worry).

The surgeon repaired my hiatus hernia (for free) at the same time which alone has made a huge difference to my life and I woke up in no pain at all, only a slight discomfort and feeling like a heavy book was placed on my stomach. The nurses were available day and night during the stay to help with anything at all. I left hospital 2 days after surgery and didn’t need any pain killers etc from then. My coordinate has arranged my husbands and I’s accommodation which was very close by and extremely reasonably priced (€160 for the week). She also arranged taxis to and from the airport, for covid tests before and after the operation and to the hospital. I’m hoping to return to Lithuania next year for a tummy tuck/arm lift and would honestly recommend Newman Bariatric to everyone, the surgery has already made such a huge difference to my life in 2 short months.

Stacey Hamill, Scotland

Surgery
Gastric Bypass
Reviewed:
07 September 2021

I would highly recommend Newman to anyone

I had my gastric bypass on 25th August and have already lost a stone in 2 weeks.

I was understandably a little apprehensive about going abroad for surgery however it was the best decision.

Paule was there from start to finish from my initial enquiry to the day I left hospital to answer any questions and support me.
I had number of important tests prior to my surgery (prob more thorough actually than would get at home) and Paule came along with me to each appointment. Paule also arranged all the transfers to and from clinic and airport.

The surgery went without complications, I had some gas pain to be expected the days I was in hospital but wasn’t in pain, and the nursing staff were in regularly doing checks and topping up medication. I had my own private room and en-suite. It was spotless and the nursing staff were lovely, very attentive and spoke good English.
I would highly recommend Newman to anyone.